Privacy
Privacy Policy
ClearComputers operates this website as an online business card for practical remote computer help. This policy explains what information may be collected when you visit the site or contact ClearComputers, how that information is used, and how to reach us with privacy questions.
Information We Collect
ClearComputers does not run user accounts, sell products through this website, process payments on this website, publish comments, or collect newsletter signups.
We may collect the following limited information:
- Contact information you choose to send: If you email ClearComputers or submit the contact form, we receive the details you provide, such as your name, email address, topic, message, screenshots, files, deadlines, and any other information you include.
- Basic website usage information: Analytics tools may collect information about visits to the website, such as pages viewed, approximate location, device and browser type, referring page, and general usage patterns.
- Technical information needed to operate the site: Hosting, security, form handling, and analytics providers may process technical information such as IP address, browser data, request logs, and timestamps as part of normal website delivery and security.
Please do not send passwords, payment card numbers, Social Security numbers, medical records, or other highly sensitive information through the contact form or by email unless ClearComputers has specifically confirmed a secure and appropriate way to handle it.
How We Use Information
ClearComputers uses information for these purposes:
- to reply to contact requests;
- to understand what kind of help is being requested;
- to provide remote computer help if you decide to work with ClearComputers;
- to keep basic business records;
- to troubleshoot, secure, and maintain the website;
- to understand website traffic and improve the site.
ClearComputers does not sell personal information.
Contact Form
The contact form asks for your name, email address, topic, and message. Submissions are sent to ClearComputers through a website endpoint and may be forwarded to a private notification channel so ClearComputers can respond.
You can avoid the form by emailing ClearComputers directly at the direct email link.
Analytics
This website may use analytics tools such as Ahrefs Web Analytics and Google Analytics to understand basic website traffic and performance. When the Google tag is configured, ClearComputers uses Cloudflare's request country signal to serve the Google tag only to requests identified as coming from the United States. Advertising storage remains denied.
Ahrefs describes its web analytics product as privacy-friendly and states that it does not use cookies, collect personal data, or store personally identifiable information by default. You can read more in the Ahrefs Web Analytics documentation.
Google Analytics may collect information such as first-party cookies, device and browser information, on-site activity, and IP-address-derived approximate location data. Google states that Google Analytics 4 does not log or store individual IP addresses. You can read more in Google's Analytics privacy and data safeguards, consent mode setup guidance, and Google Privacy Policy.
Cookies and Similar Technologies
ClearComputers does not use cookies for shopping carts, account logins, advertising accounts, or user profiles on this website.
Analytics providers may use cookies, scripts, pixels, or similar technologies depending on their service and configuration. You can control cookies through your browser settings. Blocking cookies or analytics scripts should not prevent you from reading the site, but some analytics measurements may not work.
Service Providers
ClearComputers may rely on third-party providers to operate this website and respond to requests, including:
- website hosting and security providers;
- analytics providers;
- email providers;
- form handling and notification providers;
- file sharing or remote support tools, if needed for a requested task.
These providers may process information only as needed to provide their services, comply with law, secure their systems, or follow their own privacy policies.
Files and Remote Help
If you choose to hire or ask ClearComputers for help, you may voluntarily provide files, screenshots, account access steps, device details, or other task-related information. ClearComputers asks only for the information needed to understand and complete the requested task.
Do not send access credentials unless ClearComputers has confirmed the specific scope and safest practical method for the task.
Retention
ClearComputers keeps contact messages and task-related information only as long as reasonably needed to respond, provide requested help, maintain business records, resolve disputes, protect against abuse, or comply with legal obligations.
Analytics information is generally retained according to the settings and policies of the analytics provider.
Sharing
ClearComputers may share information:
- with service providers that help operate the website or provide requested services;
- when needed to complete a task you requested;
- if required by law, subpoena, court order, or similar legal process;
- to protect the rights, safety, and security of ClearComputers, users, or others;
- in connection with a business transfer, such as a sale or reorganization.
ClearComputers does not sell personal information and does not share contact form messages for advertising.
Your Choices
You can:
- choose not to submit the contact form;
- contact ClearComputers by email instead of using the form;
- limit the personal details you include in your message;
- block or delete cookies in your browser;
- use browser privacy tools or extensions to limit analytics scripts;
- request access, correction, or deletion of personal information you have provided.
To make a privacy request, email ClearComputers.
Security
ClearComputers uses reasonable technical and organizational steps to protect information. No website, email system, analytics provider, or online service can be guaranteed to be completely secure.
Children's Privacy
This website is not directed to children under 13, and ClearComputers does not knowingly collect personal information from children under 13.
Links to Other Websites
This website may link to third-party websites or services. ClearComputers is not responsible for the privacy practices of those third parties. Review their privacy policies before providing information to them.
Changes to This Policy
ClearComputers may update this policy from time to time. When the policy changes, the effective date above will be updated.
Contact
For privacy questions or requests, contact ClearComputers at the direct email link.